Terms of Service
Packing & Freight charges are NOT included in the quote unless otherwise stated. Time for production will vary specially on custom projects. Production starts after deposit is received. Balance required prior to ship the material.
Prices are FOB Laredo, TX 78041. Preview samples will be charged upon request. Samples are meant to be a representation of the pattern and colors you have chosen. Colors of stone are subject to change without notice. We cannot guarantee exact color matches to a sample. All pricing is based upon current market conditions and is subject to change. Galeria Marble will honor the price for 30 days. After 30 days pricing may change without notice.
Please confirm quantities and pricing before ordering. No returns will be allowed on custom orders. If material qualifies for return, there will be a 25% restocking fee and customer must pay freight back.
Marble Mosaics operates the website galeriamarblemosaics.com, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Website Name website.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
All purchases (except customs job) from our website are eligible for a refund within fourteen (14) days from the date of receipt.
If you are experiencing quality issues, please contact our customer service at the very first time and we will be back to you within 24 hours.
We may require your order number, PO. info.and some detail photos to proof & confirm the quality issue before we come to a solution.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Any returns must be discussed and authorized by our customer service in advance. We will back to you with the very detail of return instruction and return address info. after our customer’s service authorized your return application.
We required traceable shipping service if you return your order and *all return shipping costs will be paid by the customer without compensated*
No refunds will be applicable for any customs job, mosaics, tiles.
After your return request had been confirmed and authorized, we need you to ship out the package with 24 hours and send us the tracking number of the package.
Once we receive your return package & product, we will email you in the first time, we will notify you and informed you the approval or rejection of your refund detail.